A glitch in the system has created a bureaucratic fence for applicants in the US who were told the biometric enrolment service provided by the Department of Homeland Security was suspended.
“Alert for UK visa customers: Biometric enrolment services provided by US Dept. of Homeland Security Application Support Centers are temporarily suspended due to a technical issue. Work is ongoing to restore service as soon as possible. Follow link in thread for info & updates,” the British Embassy in Washington DC tweeted.
Meanwhile, US visa centres have arranged access to a limited standard service via VFS Global, which manages visa and passport issuance-related administrative and non-discretionary tasks for its client governments.